What Happens If I Need to Reschedule My Real Estate Photography Appointment?
Things happen.
Sellers get sick.
Homes aren’t ready.
Schedules shift.
In this Media Minute, we’re answering a very real question Realtors ask all the time:
What happens if I need to change or reschedule my photography appointment?
The Simple Answer
You can reschedule your appointment online—as long as it’s at least 24 hours before your scheduled shoot.
If it’s less than 24 hours, you’ll need to reach out directly.
How to Reschedule Your Appointment
✅ More Than 24 Hours in Advance
Log into your Gress Photography account
Update your appointment online
Quick and easy—no need to call
⚠️ Less Than 24 Hours Before Your Appointment
Call or text directly
We’ll work with you to reschedule
📞 717-575-3520
Will There Be a Fee?
It depends on timing.
Here’s how it typically works:
🚫 Same-Day or Last-Minute Changes
A fee may apply if:
The photographer is already en route
The appointment time is very close
The photographer is already on-site
Example: Calling at 8:30am for a 9:00am appointment = likely a fee
👍 Earlier Notice (Same Day but Flexible)
If you call earlier in the day for a later appointment, we can often adjust without a problem.
Example: Calling at 7:00am for a 3:00pm appointment = usually no issue
Why This Policy Exists
We want to be as flexible as possible—but we also:
Schedule photographers efficiently
Account for travel time
Reserve time specifically for your listing
Last-minute changes impact the entire schedule, which is why timing matters.
Pro Tip for Realtors
The smoother your shoot day goes, the faster your listing goes live.
To avoid rescheduling:
Confirm your seller is fully prepared
Share your prep guide ahead of time
Double-check timing the day before
Internal Resources You May Find Helpful
How to prepare your listing: (72-Hour Prep Blog)
How to schedule your appointment: (Episode 6 – Scheduling)
When photos are delivered: (Episode 7 – Delivery Times)
Need to Make a Change?
If something comes up, just reach out—we’re always happy to help.
📞 717-575-3520
Media Minute with Beth
This post is part of our Media Minute with Beth series—helping Realtors stay informed and confident through every step of the listing process.
Transcript: Hey, it's Beth with Gress Photography back again at this great Airbnb in Lebanon, but with another question from our fish bowl. And the question is, what happens if I need to change an appointment? So let's say you have something scheduled day or two before the appointment. The seller is sick. They didn't get the house ready in time, something like that. You can go online and reschedule as long as it's 24 hours or longer prior to your appointment. Anything less than that, you're going to need to call and talk to me in order to reschedule it. Same day cancelations or same day rescheduling might incur a fee, just depending upon where we're at with that appointment for the day. So if you're calling me at 8:30 for a 9:00 appointment needing to cancel, that's going to require a fee. If you're calling me at 7am for appointment at 3 in the afternoon, we're probably going to be completely fine with that. If we're standing in the driveway and you want to cancel, that's going to require a fee just because our photographer is already there. So if you have a situation you need to talk about it, just give me a call. I'm happy to hash it out with you. 717-575-3520, give me a buzz. Text me, DM me. Love to hear what your question is, for me to answer on our Media Minute. I am Beth Gress. I hope you guys have a great day. Thanks.
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